So Lovrie's merchandise comes from different warehouses in both the U.S. and international warehouses. Please allow 1-2 business days for US processing and 3-4 business days for International processing. Expect your items to arrive in 5-10 business days for International items while the US based items can arrive as soon as 2-5 business days depending on your location. Once an item is ordered it can not be canceled.
With National and International Holidays, please expect a normal delay of 3-4 business days for your order to arrive. The tracking number will be updated when shipped.
If you order items from both US and International warehouses expect to receive multiple packages at different times. Please use your provided tracking numbers for updates.
Most of our items are from the International warehouses, but Click HERE to see all US Based Products Listed.
Contact us on the Chat or at customerservice@solovrie.com If you need an item in a certain timeframe or want a more accurate estimated arrival time.
If you have not received your items within this time frame, please email us at customerservice@solovrie.com with your full name and order number and will look into your delivery immediately and get back with you for an update. In most cases, items have not been scanned even though they were shipped or delivery has been attempted and your parcel is waiting for you at your nearest post office for collection.
+ Our delivery timeframes are dependent on the location of the buyer.
+ Pandemic and holiday delays within delivery can occur. We appreciate your patience during these times.
+ CERTAIN ITEMS WITHIN ORDERS MAY BE SENT SEPARATELY TO ENSURE QUICKER DELIVERY.
